Guard companies are required to meet certain regulatory federal and state requirements, training, and familiarization. So how can a guard company differentiate itself? The fact is most try and fail! Sure you could start with a good employee base, add a unique culture, mix it up with good leadership, and sprinkle a dash of employee recognition to increase retention, stir frequently with good customer service and “WALA”, you have a better than average guard company. But just how does this relate to better security? Fact is – it does not!
A guard company typically gives the client what they want, position guards where they are asked, maybe even conduct a physical security assessment and suggest a few extra guards. Why not, this will increase revenue but again did this really increase the security posture? Did this assessment really cover all aspects required to increase security and safety? Do the guards know what they are protecting, what the threat is, what the vulnerabilities are, or even why they are even there? All too many times the guard company does not ask for access to the facility to complete a comprehensive detailed security assessment, using an “all hazards” and “threat based” system. Besides, why bother, the client probably is not willing to pay for it, or will they? The answer is yes, but both the guard company and the client have to understand what the derived value is for them!
Case 1:
GISS conducted Red Team²® comprehensive “threat based’ risk management process to determine the threat, vulnerabilities, criticality and overall risk of a high end residential complex. Based on Proactive Threat Analysis (PTA²®) GISS developed policies, procedures, protocols, plans, and preparedness (training and exercise) for all security requirements related to the property including quality assurance. GISS interviewed and selected the guard services company, conducted Situational Awareness Assessment Training® SAAT (predictive profiling™ enhanced) for the Guards to identify and mitigate potential threats and incidents. GISS coordinated and integrated the security program with the, City Police Special Operations Group, and Local Air Force Base Antiterrorism Office.
RESULTS:
GISS completed a comprehensive threat based assessment developing and instituted a Master Security Management Plan (developing a modified Force Protection and Antiterrorism Program) for the property that “certified” the property for the occupancy of military and federal clients. It also allowed the property to market their newly established DoD compliant Force Protection Program to the military increasing occupancy rates to 98% well above other luxury apartment property averages for the area. The GISS established plan is the only one of its kind in the area offering this level of security for their clientele and provides their property a significant differentiator that enables them to charge a premium. Additionally, the GISS established program integration, which was used to negotiate lower insurance rates and assist in a successful refinancing action at a time when refinancing is difficult at best.
On the Guard side of the house they were able to taunt additional training, increased their exposure, and generated greater credibility with local, state, and federal entities that are now marketable a true differentiator!
Case 2:
GISS Conducted Red Team²® comprehensive “threat based’ risk management process to determine the threat, vulnerabilities, criticality and overall risk of a federal public facility. Based on Proactive Threat Analysis (PTA²®) GISS developed policies, procedures, protocols, plans of a Federal public facility and identified threats, vulnerabilities to key assets, and preparedness (training and exercise) for all security requirements related to the property including quality assurance for a federal public facility. GISS provided these results to the Director of the facility and the guard services company. GISS conducted a compliance training, and quality control review of the security personnel, policies and procedures; reviewed and audited the Security Company’s overall security and quality control program. All security officers participated in 4 hours of close combative techniques training and 4 hours of Situational Awareness Assessment Training® SAAT (predictive profiling™ enhanced).
RESULTS:
GISS identified and confirmed the potential threats to the government public facility and provided concurrence for arming the officers and training them in close combative techniques more appropriate to the confirmed and GISS defined threats they face a differentiator for the guard company. GISS developed, proposed, and implemented protocols to mitigate the vulnerabilities found based on potential site specific threat(s). Advanced training resulted in a proactive vs. reactive security posture at the facility. The assessment findings and subsequent report substantiated the request for additional funding by the Director of the facility that significantly improved overall security, while minimizing the risk to assets and above all PEOPLE! A win win for Guard Company, the public facility, and the public!
About GISS
Global Integrated Security Solutions (GISS) is a Service Disabled Veteran Owned Small Business (SDVOSB) founded in 2005 to provide world class security solutions. At GISS, we develop functional and practical security solutions for our client’s challenges through the use of Proactive Threat Analysis Squared (PTA²)® and Red Team Squared (Red Team²)® Exercises, a Site Specific and Reality Based Assessment and Analysis System utilized to manage, validate, and modify the instituted program. We design and implement integrated processes and training solutions that protect property, information, and most importantly PEOPLE!
For more information visit GISS911.com
NOTE: Master Security Management System (MSMS)®, Proactive Threat Analysis Squared (PTA²), Red Team Squared (Red Team²) are a GISS registered trade marks.
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