Maximum Security with 160 security officers, switches to Valiant, saves THOUSANDS OF DOLLARS in non-billable overtime!

Maximum Security founder Mike Mancusi had a problem. He had started his company after 9/11 and had established a niche primarily providing security to gated communities throughout the New York Metropolitan area. Growth has been steady and he now employs about 160 security officers logging an estimated 4,200 hours per week.

"But," he says, "Non-billable overtime was a big problem." Mancusi estimates that he was averaging 167 hours of non-billable overtime every week, which equates to $835 per week, or $43,420 per year in non-billable overtime costs.

Looking for a solution, Mancusi switched his payroll from ADP to Valiant. "The benefits were immediate and remarkable," he says.

"When we switched to Valiant our non-billable overtime hours were reduced to 84 per week, which is a savings of $415 per week, or $21,580 a year!"

"We're a firm working on tight margins," explained Mancusi. "So a savings of nearly $22,000 per year is huge. It pretty much pays for Valiant's payroll and workforce management system."

According to Maximum's Director of Operations, Lori Errico, "As the primary liaison between Maximum and Valiant, I experienced, first-hand, the incredible pride of ownership Valiant showed in their product. And the support they've provided has been amazing."

Another dramatic change has been in the time spent reconciling time collection. Errico explains, "Upon implementing the Valiant system, we reduced our payroll and reconciliation time by 66 %.

"The increase in operational reliability has also been remarkable," Errico goes on. "We've experienced absolutely no system downtime, which used to occur about once every month with ADP."

Since switching to Valiant, Maximum Security has also taken advantage of their Partners Program, utilizing the services of TaxBreak. "Since we began using TaxBreak to find tax credits we might be eligible for," Errico says, "four out of nine of our newest hires have qualified us for tax credits. It's like found money."