Businesses don’t like surprises. That’s especially true when a business decides it needs a new way to better manage its workforce. At Valiant, we understand. That’s why we have a dedicated Professional Services department made up of a highly credentialed team of engineers, project managers and other experts who oversee every aspect of every project we do for our clients.

We adopted this Professional Services team approach because we realize that the projects we engage in with our clients can be complex. Our team approach eliminates surprises and makes the entire process as painless and predictable as possible. How do we accomplish this?

• By engaging with you from the very beginning
• By listening to you and learning what you want to accomplish
• And, by responding with a practical, consulting-based software solution that works for you

We think of the projects we work on as unique and temporary. They’re unique in that the solutions we develop for your company will be for your company only. They’re temporary in that they will have a start date and an end date. And when we reach that end-date, you and your entire organization will be happy with what we’ve developed for you.

Equally important is that you will be self-sufficient. Meaning you will receive however much training you need to be completely comfortable using the software we’ve developed. Our team will even work on-site, in your offices, for as long as it takes. And after the system is implemented, the Valiant Professional Services team is still available to provide you with the assistance you need. Plus you and your company will have 24/7 access to our help desk, staffed by skilled Valiant team members and located at our New York facility. Our highly-trained help desk technicians can monitor your system and provide real-time trouble-shooting on virtually any issues that come up, to keep your business running.

Since 1993,we have successfully completed over 400 implementations for companies ranging from 250 employees to over 1,000 employees. All handled with the same level of world-class technical expertise combined with unparalleled customer service. If necessary, we can even provide you with a QuickStart implementation, which can get you up and running fast.

The bottom line is this: your Valiant Professional Services team will give you the software solutions, and the support expertise you need to run your business more effectively. They will also make the process of developing those solutions as painless-and predictable-as it can be.