Hospital Shared Services Leverages Valiant Solutions to Streamline its Operations
When Hospital Shared Services, a premier provider of support services to the healthcare industry, recognized the need to increase the efficiency of its employee time and attendance and scheduling processes, it looked to Valiant for a cost-effective solution.Hospitals and many other healthcare facilities run 24 hours a day, seven days a week, which complicates the staffing equation. HSS needs to constantly juggle shifts and employees to make sure the needs of its clients are met in a timely manner.
Drawing on the powerful functionality of its Vision employee scheduling software, Valiant helped HSS automate its systems and streamline operations. As a result of its partnership with Valiant, HSS has seen significant resource savings and is able to more efficiently manage its workforce.
Valiant currently provides workforce management solutions for more than 1,700 HSS employees across divisions that include staffing, biomedical services, courier services and security.
One of the biggest problems afflicting the healthcare industry is the shortage of nursing professionals and other qualified healthcare workers. For more than 20 years, HSS's Staffing and Professional Services Division has provided the healthcare community with staffing solutions from its high-quality team of clinical, technical and administrative staff, including nurses, mental health professionals, medical assistants and medical office specialists.
Serving hospitals, long term care facilities, psychiatric facilities, physician practices, occupational health clinics and the Department of Corrections, HSS fills exigent, temporary staffing needs as well as "temporary to permanent" or long term positions.
"Our clients need professionals with specific skill sets, training and certifications--a patient's life could quite literally depend on the experience of our people," notes Donna Scott, Director of Staffing for HSS's Staffing and Professional Services Division. "Before we began using Valiant's employee time and attendance and scheduling solutions, we had to track employee qualifications manually for every position we needed to fill. Using Vision, we can automatically select the right person and check his or her availability simply by accessing a centralized, continuously updated database and automatically sorting for the proper criteria in real time."
The Vision employee scheduling solution allows HSS to manage its employee roster based on a virtually limitless number of parameters, including rigorously adhered to licensing criteria, training, employee availability and "forbidden" lists, which instantly tell managers if a particular staffer is ineligible to work at a particular facility.
"Valiant's Vision solution helped us gain a new confidence level in the way we do business," added Donna Scott. "It helped us transform a manual, labor-intensive staffing process into a seamless automated workforce management system."
About Valiant
Valiant, a privately owned software development company, provides comprehensive workforce management software solutions that target service organizations with large remote labor forces. Our software and services empower organizations to increase the productivity of their workforce, streamline their back office operations and reduce their IT costs. Please visit www.valiant.com or contact Valiant Workforce Management Solutions at (800) 699-0455.
