Jim has over 25 years of HCM experience, with 16 of those years as a member of the Valiant management team. Prior to his tenure at Valiant, he was a client at OCS Security on NYC, as Director of Operations. Jim’s responsibilities included overseeing all Operations for the company’s $25million dollar portfolio of business. In 2002, Jim joined Valiant as Client Services Manager, advancing his career to Vice President of Professional Services. He’s also managed the company’s Sales Engineering and Account Management staff. He played a critical role in many high profile account relationships, both domestic and international. Jim was also a primary contributor in documenting and authoring the company’s controls for its SSAE18 audit requirements (with emphasis on the company’s PDLC process).
The last 10 years of his tenure have been focused in Product Management. Jim has been schooled in IBM’s ‘Rational Unified Process’ as well as the more current ‘Agile Methodology’ for Product Development. This knowledge allows him to continue adhering to best practices in all aspects of the Product Development Lifecycle.